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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Hubbard

October 17, 2025

5  out of  5
rating by Jeremy Hubbard
"My experience with Jack from State Farm was wonderful. He was polite, positive and extremely helpful. I'm very satisfied and happy with my enrollment in auto insurance from them! And regarding Jack's Boss......give the fella a little sumthin sumthin! He does a good job!!! I approve!!!"
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Lisa DeSalvo

October 17, 2025

5  out of  5
rating by Lisa DeSalvo
"A shout out to Dennis @ the Buffalo office! Thank- you so much for your Professionalism & knowledge of the insurance policies you had to offer in comparison to the ones I currently have. You definitely deserve a raise! Your patience & friendliness made the process progress much more smoothly. Most of all THANKS for the opportunity to SAVE some money!!! Have a Blessed Day😊"
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Abe Abraham

October 16, 2025

5  out of  5
rating by Abe Abraham
"I had a great experience working with David Salter. He was extremely helpful, patient, and knowledgeable throughout the entire process. It’s rare to find someone so professional and personable—thank you, David, for the outstanding service! Highly recommend."
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Jahne Pulley

October 16, 2025

5  out of  5
rating by Jahne Pulley
"Austin is the best! I seriously can’t thank Austin enough! He helped me cut my insurance bill in half, took the time to explain everything, found me the best deal, and made the whole process super easy. You can tell he actually cares about his clients and knows what he’s doing. If you’re thinking about switching or just want someone who actually looks out for you, he’s your guy! Can’t say enough good stuff 10/10!"
We responded:
"Thank you for the support, Jahne! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Looking forward to seeing you soon! -Austin Czaja State Farm "
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Brilynn Soulvie

October 10, 2025

5  out of  5
rating by Brilynn Soulvie
"Super nice and helpful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Austin Czaja State Farm "
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Dante Clark

October 9, 2025

5  out of  5
rating by Dante Clark
"Very nice experience calling the Austin Czaja Agency. The insurance rep David was great and was able to help me in making a policy change for a mutual customer."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jared Hunter

October 8, 2025

5  out of  5
rating by Jared Hunter
"David Salter gave me excellent customer service! He was patient and very knowledgeable. If a could give him a 10 star review I would!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service- Austin Czaja State Farm "
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Jessica Provost

October 3, 2025

5  out of  5
rating by Jessica Provost
"Working with Dennis was great . Very informative , responded readily to any questions or concerns . Respectful and over all really nice to work with . I would recommend to family or friends"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Austin Czaja State Farm "
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Mark Orzechowski

October 3, 2025

5  out of  5
rating by Mark Orzechowski
"David was an absolute wonderful customer service agent and was able top assist me with a complex situation involving a deceased family member. He made the entire process easy and understandable and is a real asset to agency and State Farm as a whole. Do yourself a favor if you need anything insurance related and give David a call."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Austin Czaja State Farm "
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Bryce Johnson

October 3, 2025

5  out of  5
rating by Bryce Johnson
"Jack Was Awesome, Definitely Took Care Of Me With No Problem Great Customer Service. Thanks Jack !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! _Austin Czaja State Farm "
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Jasmine Ferguson

October 2, 2025

5  out of  5
rating by Jasmine Ferguson
"Dennis was such a great help, customer service was awesome very clear , help me with my services which was finding car insurance and rental insurance"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Thomas Schneider

October 1, 2025

5  out of  5
rating by Thomas Schneider
"Austin was very helpful and great to deal with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!- Austin Czaja State Farm "
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John Faggiano

September 30, 2025

5  out of  5
rating by John Faggiano
"David, was awesome. I work at a high volume dealership, and David was fast and efficient. Time is money. Thank You so much . state Farm rocks.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!- Austin Czaja State Farm "
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Linda Fleming

September 18, 2025

5  out of  5
rating by Linda Fleming
"This State Farm agent Dennis was awesome got a better rate for me then I had with old company n might be able to get me life insurance now also. I’m a 10 yr cancer survivor n still can’t get life insurance."
We responded:
"Thank you for the support Linda! We have policies designed for you and your budget! I am so happy we could help you and look forward to our next conversation! -Austin Czaja State Farm "
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Raynishia Moore

September 18, 2025

5  out of  5
rating by Raynishia Moore
"Dennis Drew Reached out to me as I’ve been looking for good auto insurance! Not only did he save me MORE than half of what I was paying . He also set me up with cheaper rental insurance ! I appreciate the time ! I plan to set up life insurance as well. Thank you"
We responded:
"I love this review Raynishia! Thank you so much for the support. Dennis is a pro at what he does and we customize a plan designed around you and your needs! Looking forward to growing out relationship. -Austin Czaja State Farm "
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Dianna Ortiz

September 17, 2025

5  out of  5
rating by Dianna Ortiz
"Austin was super helpful and friendly, and did his best to accommodate a great price with my current limitations. I highly recommend getting your insurance through him!"
We responded:
"Thank you so much for the support Dianna! We try to separate ourselves from the competition by explaining what the coverages actually mean for you! We design the policy around you to fit your needs! Looking forward to chatting soon! -Austin Czaja State Farm "
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Alicia

September 16, 2025

5  out of  5
rating by Alicia
"Jack was superb in his help with setting up our policy and going beyond more than hour on the phone. We are glad we chose State Farm."
We responded:
"Thank you for your support Alicia! Jack is a huge asset to this team and goes above and beyond to ensure a smooth transition! Looking forward to seeing you soon! -Austin Czaja State Farm "
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Zain Sayeed

September 16, 2025

5  out of  5
rating by Zain Sayeed
"Austin is an absolute professional. From the very beginning, he was able to clearly explain the different coverage options, discounts, and even went thru my current policy and explained what I'm paying for with my provider vs what State Farm offers. I dread switching companies as it can be a pain point, but Austin made it a seemless experience. I recommend anyone shopping for insurance to give Austin a call and let him work to get you the best coverage that fits your needs."
We responded:
"Thank you for the support Zain! We are here for you to help life go right! We try stand out from the competition by offering a personal touch. Looking forward to seeing you soon. -Austin Czaja State Farm "
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Conrad Alexis

September 2, 2025

5  out of  5
rating by Conrad Alexis
"Absolutely loved my first experience with State Farm. Jack was great! Being a first time home owner I had a lot of questions and he answered every single one effortlessly!"
We responded:
"Thank you for the support! Jack is a pro when it comes to finding savings and offering clear and honest feedback! We are here for you! -Austin Czaja State Farm "
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Carolyn Elkins

August 28, 2025

5  out of  5
rating by Carolyn Elkins
"Jack was very helpful and sweet. He done a great job for my car insurance. Thank you Jack."
We responded:
"Thank you for the support Carolyn! We are here for you when you need us! -Austin Czaja State Farm "
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Karthik Ramachandran

August 21, 2025

5  out of  5
rating by Karthik Ramachandran
"Dennis was fantastic in setting up my Auto and Renters insurance. Thank you State farm"
We responded:
"Thank you for the support Karthik! Looking forward to seeing you in the office soon! -Austin Czaja State Farm "
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Joyce Draper

August 19, 2025

5  out of  5
rating by Joyce Draper
"I had a lapse on my insurance, and the prices I was given by other insurance companies was outrageous. I spoke with Austin Czaja , Jack and he was so patient with me. I'm elderly and mostly computer illiterate! And I got the cheapest and best insurance rate from him. I am so thankful for how friendly and knowledgeable he was. Thank you!"
We responded:
"Thank you for the support Joyce! I will pass the kind words to Jack! -Austin Czaja State Farm "
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Addison

August 15, 2025

5  out of  5
rating by Addison
"I had a great experience working with, Austin, while purchasing my new car. He went above and beyond coordinating with my car dealership, which made the whole process so much smoother. Austin was extremely thorough in explaining everything to me and clearly laid out all my options so I could make the best decision. His professionalism, responsiveness, and attention to detail made a potentially stressful process feel easy. I’m very grateful for his help and highly recommend him!"
We responded:
"Thank you for the support Addison! We are here to make sure life goes right! If I can help at all in the process that is what I am here to do! -Austin Czaja State Farm "
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Renee Sciara

August 8, 2025

5  out of  5
rating by Renee Sciara
"Excellent experience! Jack was super helpful and made transferring from my old insurance company a breeze. Highly recommend!"
We responded:
"Thank you for the support Renee! Jack is a huge part of this team and we are here for you! -Austin Czaja State Farm "
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tesha smith

August 7, 2025

5  out of  5
rating by tesha smith
"Jack was very helpful and had me new insurance for my home n both cars best choice ever after having trouble finding car insurance for a while 10/10"
We responded:
"Thank you for the support! We will continue to give you the best service in the industry and are here to help you! -Austin Czaja State Farm "