Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Neha K

Neha K

April 17, 2025

1  out of  5
rating by Neha K
"Edit: I wanted to provide an update, as I am no longer working with this agent. Toward the end of our time with this office, I noticed a decline in the level of service. Each time I called, the same individual answered the phone and consistently showed little interest in assisting us. After repeated experiences like this, I ultimately decided to switch to a different agent. I don’t usually leave reviews but I had to this time. Austin is the man. He hands down gave me the best quotes for my home/auto insurance. These guys are very helpful and easy to work with. They also helped get my mother in law a great deal on her home insurance policy. Definitely would recommend."
We responded:
"Thank you for the review Turjaun! We appreciate the support and will continue to be your resource for all things home and auto related! Looking forward to seeing you soon. -Austin Czaja State Farm "
Profile photo of Deneen I. Robinson

Deneen I. Robinson

April 14, 2025

4  out of  5
rating by Deneen I. Robinson
"The Representative that I spoke with name Jack, was patient and kind and he got me to come back to StateFarm"
Profile photo of Ashley Wasielewski

Ashley Wasielewski

April 4, 2025

5  out of  5
rating by Ashley Wasielewski
"Jack was extremely helpful and efficient. I am a busy working mom and have little time to make phone calls during business hours. Jack answered right away, answered my million questions and also politely followed up with me when I got too busy to call him back. We set up a time for a call and he made it happen. He did more than what I expected and for that I am greatful."
We responded:
"Thank you so much for the support Ashley! Jack is a pro! He always makes sure policy holders understand the process of switching companies and what they are paying for! We appreciate the support and look forward to seeing you soon! -Austin Czaja State Farm "
Profile photo of Cheryl Fedick

Cheryl Fedick

April 1, 2025

5  out of  5
rating by Cheryl Fedick
"Jack was great Very helpful"
Profile photo of Pamela Koscielny

Pamela Koscielny

March 29, 2025

5  out of  5
rating by Pamela Koscielny
"David Salter went above and beyond when I needed proof of insurance on a short notice. Thank you, David, for your dedicated efforts!"
We responded:
"Thank you for the support Pamela! David is a huge part of the team and as a dedicated customer service manager he is there to help life go right! Thank you for the support -Austin Czaja State Farm "
Profile photo of Nancy Woolridge

Nancy Woolridge

March 26, 2025

5  out of  5
rating by Nancy Woolridge
"Excellent experience.Dennis explained everything.He didnt hurry and took time with me.I would recomend Austin Czaja-State Farm Insurance highly."
We responded:
"Hey Nancy! Thank you so much for the positive feedback and support! Dennis is a huge asset to this team and we appreciate you! -Austin Czaja State Farm "
Profile photo of Sami A.

Sami A.

March 24, 2025

5  out of  5
rating by Sami A.
"Dennis was amazing! Process was super easy"
We responded:
"Thank you so much for the support Sami! Dennis is a huge asset to this team and is here to make sure you are protected from the unexpected risks of everyday life! Looking forward to seeing you in the office soon. -Austin Czaja State Farm "
Profile photo of Sandra Zulewski

Sandra Zulewski

March 12, 2025

5  out of  5
rating by Sandra Zulewski
"Austin was very helpful and extremely nice"
We responded:
"Thank you for the support Sandra! I am so glad we were able to save you money and make this transition seamless! Looking forward to meeting you Friday! -Austin Czaja State Farm "
Profile photo of Amber Chinn

Amber Chinn

March 7, 2025

5  out of  5
rating by Amber Chinn
"Jack was amazing! He was super informative and extremely patient with me when I was exploring car insurance. He even helped me look into other insurances that I do believe are essential to have as well. I feel secure knowing I'm covered, especially at an affordable rate! Thanks again Jack for all the help :)"
We responded:
"Thank you for the support Amber! Jack is a huge asset to this team and helps to make sure life goes right! -Austin Czaja State Farm "
Profile photo of Francisco Bonilla

Francisco Bonilla

March 7, 2025

5  out of  5
rating by Francisco Bonilla
"Very professional 💯"
We responded:
"Thank you for the support Francisco! We look forward to seeing you in the office soon! -Austin Czaja State Farm "
Profile photo of Bokjai Chung

Bokjai Chung

February 14, 2025

5  out of  5
rating by Bokjai Chung
"Since my current insurance premium went too high, I started shopping around alternative options and I found State Farm especially Dennis Drew offered great options and helped me going through step by step. It is a good place to go if you need a reasonable and hard working insurance agent for your car and home. Even Austin gave me a goody bag as a welcome gesture. Hopefully I can keep them for many years to come!"
We responded:
"Thank you so much for the support! We really loved having you in the office and hope we have the opportunity to service you for years to come! Looking forward to all the laughs! -Austin Czaja State Farm "
Profile photo of Danielle Carlo

Danielle Carlo

February 11, 2025

5  out of  5
rating by Danielle Carlo
"Austin was very personable and explained in detail my home and auto insurance coverage and was able to help me save a significant amount of money with a new policy!"
We responded:
"It was a pleasure talking to you! Looking forward to talking about some good film soon! Thank you for your support and I am so happy we were able to customize a personal price plan and policy that meets your family's needs! "
Profile photo of Mark Thompson

Mark Thompson

February 7, 2025

5  out of  5
rating by Mark Thompson
"Jack was very helpful to me and his customer service is top notch. That's Jack not Jake."
We responded:
"That is Jack from State Farm! Thank you so much for the support Mark. Jack is a key player in my office and he continues to help protect people from the unexpected risks of everyday life! -Austin Czaja State Farm "
Profile photo of Lynn Hardy

Lynn Hardy

February 7, 2025

5  out of  5
rating by Lynn Hardy
"My experience was very pleasant, I’m glad I called and started a renters policy! Representative was very knowledgeable and made it so easy and affordable ! Thanks State Farm !!"
We responded:
"Thank you so much for the support Lynn! We are so happy we were able to protect your home at a fair price! We look forward to hearing from you soon! -Austin Czaja State Farm "
Profile photo of Mahidi Hassan

Mahidi Hassan

February 6, 2025

5  out of  5
rating by Mahidi Hassan
"I recently switched my insurance to State Farm, and Dennis Drew made the entire process absolutely seamless! From the very first conversation, Dennis was incredibly helpful, professional, and knowledgeable. He took the time to understand my needs and helped me not only switch my car insurance but also bundle it with a homeowner’s insurance policy for my new house in Buffalo, NY. What truly stood out was Dennis’s exceptional customer service. He was always available to answer my questions, provided clear explanations, and made sure I was getting the best possible coverage at a great rate. His flexibility and fast communication made the transition effortless—he handled everything quickly and efficiently, ensuring there were no delays or complications. If you're looking for an insurance agent who genuinely cares, is responsive, and goes above and beyond to find the right policy for you, Dennis Drew is the person to call! Highly recommend his services!"
We responded:
"Thank you so much for the detailed review! Dennis is a wonderful addition to the team and his dedication and personality shines in his role. We look forward to hearing from you soon! -Austin Czaja State Farm "
Profile photo of Holly Putt

Holly Putt

January 31, 2025

5  out of  5
rating by Holly Putt
"Dennis was very helpful and explained everything in detail. I truly appreciate all his help. Thank you again. You made my day"
We responded:
"Thank you for the support Holly! Dennis is very detail oriented and makes sure you know exactly what you are paying for and how it protects you! Looking forward to hearing from you soon! -Austin Czaja State Farm "
Profile photo of Mark Buscaglia

Mark Buscaglia

January 25, 2025

5  out of  5
rating by Mark Buscaglia
"My State Farm agent, Austin was excellent at answering my auto industry questions related to my insurance coverage. We customized a plan that suited both of us and we stayed within budget. Great team work! -Mark"
We responded:
"It is always a pleasure talking with you Mark. We will continue to provide the best service in the industry and look forward to spring time! -Austin Czaja State Farm "
Profile photo of Ramsey Ross

Ramsey Ross

January 19, 2025

5  out of  5
rating by Ramsey Ross
"Austin’s customer service is impeccable. Truly unlike any others that I have experienced. Would recommend"
We responded:
"Thank you so much for the support Ramsey! We will continue to deliver on our promise of fast and reliable service- Austin Czaja State Farm "
Profile photo of Bonnie Burns

Bonnie Burns

January 16, 2025

5  out of  5
rating by Bonnie Burns
"Great service, easy to set up. Dennis, my agent was very nice."
We responded:
"Thank you for the support Bonnie! Dennis is a fantastic addition to the team! We will continue to provide you the best service in the industry! -Austin Czaja State Farm "
Profile photo of Rosey Bee

Rosey Bee

January 15, 2025

5  out of  5
rating by Rosey Bee
"Dennis was so helpful and responsive. He made switching my auto insurance policy super easy and I am saving so much."
We responded:
"Thank you for the support! Fast Local service is what we are passionate about! Looking forward to seeing you soon! -Austin Czaja State Farm "
Profile photo of saiful arafat

saiful arafat

January 9, 2025

5  out of  5
rating by saiful arafat
"Great place, everyone is helpful specially DANNIS DREW. He explain everything, what I need, what they offer. I am so happy doing my house and car insurance with them."
We responded:
"Thank you so much for the support Saiful! Dennis is great at explaining everything thoroughly and we are so happy we found a personal price plan that fits your needs! Looking forward to seeing you soon! -Austin Czaja State Farm "
Profile photo of jeffrey starr

jeffrey starr

January 9, 2025

5  out of  5
rating by jeffrey starr
"Efficient and thorough!! I was able to lower my rate on my daily driver and get insurance on my recreational vehicle at an affordable rate."
We responded:
"Thank you for the support Jeffrey! We will continue to offer you the best price we can while providing you excellent coverage! Give us a call if you need anything! -Austin Czaja State Farm "
Profile photo of Dipon Padder

Dipon Padder

December 27, 2024

5  out of  5
rating by Dipon Padder
"denise was helpful.highly recommended"
We responded:
"Thank you so much for the support Dipon! Dennis is a fantastic addition to the team and we will continue to provide you the best service in the industry! -Austin Czaja State Farm "
Profile photo of Michael Carver

Michael Carver

December 17, 2024

5  out of  5
rating by Michael Carver
"Austin made our experience at State Farm so smooth and helpful! Highly recommend using Austin whenever working with State Farm!"
We responded:
"Michael!!!! Thank you for the support! We will be with you every step of the way and love seeing you accomplish your goals. See you soon! -Austin Czaja State Farm "
Profile photo of Julia Hazelet

Julia Hazelet

December 17, 2024

5  out of  5
rating by Julia Hazelet
"Austin is a phenomenal agent to work with! I have recommended him to several people!"
We responded:
"Julia! Thank you so much for the support! We will continue to give you the best service in the industry and look forward to seeing you soon. -Austin Czaja State Farm "